Food Porn: The Aud Sports Bar and Grill

UPDATE: The restaurant has since closed.

***REVIEW UPDATED: MAY 19th, 2010 (SCROLL TO THE BOTTOM)

I think it says something about the Buffalo restaurant scene that I very rarely complain about service.  Sure we all have our preferences about how fast food should be served, how often servers should visit the table, their level of enthusiasm, etc.  But there is a line in every diner’s mind where they cross into the “I don’t think I’ll be coming back” mode.  For Alli and myself we crossed that line in our visit to the Aud and it has absolutely nothing to do with the food quality.

Our meal was good, I enjoyed the vintage Sabres jerseys on the walls, and I bet it would be an awesome place (service aside) to watch a Sabres game with a bunch of friends.  Before I get into the service, let’s discuss the food…

We started our meal with a Buffalo Eats favorite, fried cheese sticks.  The Aud’s version advertised something different than the norm.  Their’s included monterey jack with blue cheese instead of the normal mozzarella.  While they definitely had a unique flavor (most noticeably due to the monterey jack) the blue cheese seemed non-existent, which was very disappointing.

For my meal I ordered the Aud Burger (I can’t remember the exact title but it had Aud in the title) which was a pretty large beef pattie covered in cheese and really thick slices of bacon.  Aside from the difficult process of actually trying to hold the burger and eat it, everything else was awesome.  The burger was ordered medium and was very juicy.  The bacon was really thick and delicious and they definitely didn’t skimp on it (this coming from someone who is not the biggest bacon fan).  I also really enjoyed the fries; they were nice and thick yet crispy.

Alli ordered herself one of her favorite dishes, Chicken Wings, and in true Buffalo sports restaurant form, they were pretty damn good.  Nothing out of the world, but just a good solid Buffalo wing.

Our real dislike for The Aud was purely due to our server.  Upon being seating our server left us to figure out what we would like to drink, gave us a couple minutes and then came back and told us they would “give us a couple minutes to figure out what we’d like to eat” but then disappeared for maybe 15+ minutes.  She then reappeared across the dining room and even though she clearly saw we were ready to order (there were only two other tables of patrons in the seating area at the time) she proceeded to eat food while standing at the register for another good 5 minutes.  Literally this went on for all together 15-20 minutes.  I don’t want to sound like a jerk, but I think that is pretty ridiculous when it comes to service at a restaurant.  Alli almost got up and walked over to her because she was so bad.  There wasn’t even another waitress for us to flag down so we sat and tried to figure out what to do and eventually she wandered her way over and took our order.

I don’t mind waiting that long for service if the place is extremely busy or horribly understaffed, but we were dining on a random weeknight and, as I said, there were very few of us in the restaurant.  It’s pretty sad that our meal was tainted with crappy service, but I still can recommend the food…hopefully you won’t get the server we had.

***UPDATE: MAY 19TH, 2010

Since our initial visit Buffalo Eats was contacted by the owners of The Aud. They expressed their sincerest apologies for the sub par service we had and told us they had spoke to their staff to insure better service for future customers.  So Alli and I went back to the sports bar for another visit and decided to try it out again.  This place certainly is definitely popular, we went again for a weekend evening and the place was packed.  In fact it was so busy that we decided to sit at the bar for the fastest chance of ordering/eating (we were starving when we walked in and time was a big factor).  As we started to eat we remember their food is great, the chicken wings live up the high standard that Buffalo, NY has put upon all local restaurants.  My burger was fantastic still (althought a bit messy) and our appetizers were fried and delicious. All of the food was actually really really good, but that was never the issue we had with the restaurant.  Instead we had an issue with the service, which was slightly better.  However for a Friday night they had only 1 waitress working (apparently they had issues with call offs) so dining at the bar was the only option.  Tthe bartender was definitely a little overwhelmed himself and didn’t really seem too pumped about having to take food orders. I can definitely still recommend the food, they do a fantastic job making proper Buffalo Pub Food.  However go there during the off hours, I haven’t been there for lunch but I’d assume it would be less crazy or go to dinner during the week.  If you are going to attempt to eat there on a weekend evening, just prepare yourself for a long wait.

The Aud Sports Bar and Grill on Urbanspoon

4 thoughts on “Food Porn: The Aud Sports Bar and Grill

  1. MELISSA

    I went to the Aud yesterday with a couple friends for lunch. I called ahead 45 minutes and asked if our salads could be ready for us when we got there, since we were on a tight lunch schedule. After a bit of hesitation, they said yes. We got there at 12:15 as promised and they did not bring our salads out until 12:40. Our lunch was over before it started. I had to ask the waitress 4 times to bring me a box. And its not like they were busy, there was one other dining table outside with us and maybe 2 or 3 inside.
    She was a terrible waitress. And the food wasnt much better. My taco bowl was stale, our rueben sandwich was soggy and the chips were stale as well. We will definately not be going back there again.

  2. Kay

    The Aud is notorious for their deplorable customer service. I’ve been there OVER 50 times and it is always the same.

    It’s a shame.

  3. Is there anything new or different in this bar? I am looking for something new to have fun with. I have got bored visiting the same kind of pubs and bars.

    • michelle

      It’s no longer in business they have closed!!!

Leave a Reply

Your email address will not be published. Required fields are marked *

You may use these HTML tags and attributes:

<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>